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UniCare’s
unique Customer Service Department assures enhanced communication
between UniCare and its customers.
·
An experienced customer service representative is assigned
to each nursing facility.
Your representative will provide personalized service to
fit the needs of your facility, residents and sponsors.
·
UniCare’s customer service representatives stay up to
date on changes in Medicare and Medicaid rules regarding prior
authorization for medications, covered medications (over the
counter and prescriptions) and maximum quantity limitations on
certain classes of drugs. We
are able to advise the facility of drug therapy choices that will
be the most economical for the facility, residents and other
payers.
UniCare
files most major types of third party insurance.
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